{"id":"60a32b60-c457-497d-a6c3-81ed41d22730","name":"Talkdesk","url":"https://citybotmagic.com/us/ca/san-francisco/talkdesk/","api":"https://citybotmagic.com/api/v1/us/ca/san-francisco/talkdesk.json","category":"software_development","categoryLabel":"Software Development","group":"services_and_business","groupLabel":"Services & Business","address":"535 Mission St","city":"San Francisco","state":"CA","postcode":"94105","lat":37.788836,"lon":-122.39817,"website":"https://www.talkdesk.com","socials":[],"description":"Talkdesk is a global customer experience automation (CXA) company, combining AI contact center software with intelligent automation to transform every customer interaction. Talkdesk helps enterprises scale customer service, reduce costs, and deliver faster, more personalized experiences.","services":["Talkdesk Copilot","Talkdesk Autopilot","Talkdesk Navigator","Interaction & Quality Analytics","Talkdesk Identity","Your entire business connected to AI.","Discover the power of Talkdesk CXA.","Partners","Support","Reimagine customer self-service with AI Agents for voice.","Reduce live agent escalation with agentic AI.","Ensure reliable self-service with human oversight.","Talkdesk Autopilot features.","Related resources.","Explore more CXA products.","Multi-channel","Multi-lingual","Context-aware & Adaptive","Dashboard","Navigator integration","Session monitoring","Default conversation settings","OUR PLATFORM","PRODUCTS","INDUSTRIES","RESOURCES","CUSTOMERS","COMPANY","PARTNERS","Reimagine the banking customer experience."],"websiteChecked":"2026-10-14","sources":[{"dataset":"BrightQuery","license":"CDLA-Permissive-2.0","updated":"2026-09-17"}]}